Storia Privacy Policy

1. Introduction

This Privacy Policy explains how Storia ("we," "our," or "us") collects, uses, and protects information when you use the Storia native mobile app and related services. By using Storia, you agree to the practices described in this policy.

2. Information We Collect

• Account information: email address and account credentials when you create an account.
• Profile and reading data: reading progress, saved books, app preferences, and interaction events needed to personalize the experience.
• Device and usage information: app version, device type, operating system, language, and diagnostic logs for performance and reliability.
• Purchase information: subscription or purchase status provided by platform billing systems (such as Apple App Store or Google Play). We do not store full payment card details.

3. How We Use Information

• Provide and improve core app features and content delivery.
• Sync reading progress and personalize stories and audio experiences.
• Monitor app performance, troubleshoot errors, and maintain security.
• Communicate important service updates and support responses.
• Comply with legal obligations and enforce our terms.

4. Children's Privacy

Storia is designed for children with parent or guardian involvement. We strive to limit data collection to what is necessary to provide the service. If you are a parent or guardian and believe your child's information was provided inappropriately, contact us and we will investigate and take appropriate action.

5. Sharing of Information

We do not sell personal information. We may share limited data with:

• Service providers that help us host, analyze, and operate Storia.
• Platform services (such as app stores) for subscriptions and purchase validation.
• Legal authorities when required by law or to protect rights and safety.

6. Data Retention

We retain information only as long as needed for the purposes described in this policy, including account management, legal compliance, dispute resolution, and security.

7. Your Choices and Rights

Depending on your location, you may have rights to:

• Access, update, or delete certain personal information.
• Request a copy of your data.
• Object to or restrict certain processing activities.

To make a request, contact us at the email below.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and provide notice where required.

10. Contact Us

If you have any questions or requests about this policy, contact us at privacy@storia.kids.